New Online Billing and Payment Service, FrontDesk
Coming this September, City of Elkhart will be launching a new online billing and payment service called FrontDesk. This will offer you greater flexibility to view and pay your utility bills online. In addition, you will have options to enroll in AutoPay and receive Electronic Notifications.
What does this mean if you currently already receive electronic bills or are enrolled in AutoPay with ACH?
You will need to log into FrontDesk and create a new account. You will be required to update your preferences and set up new AutoPay information. Because we value the security of your information and respect your privacy, we will not be transferring your payment information. Please be sure to create your FrontDesk account as soon as possible as your current AutoPay settings will be deactivated on November 30, 2022.
UTILITY BILLING SOFTWARE CHANGE
We’ve Upgraded Our Payment System!
We’re excited to share that our city now has a new automatic payment system to make managing your account simpler and more convenient.
To get started, you’ll need your Account ID and PIN number.
Don’t have them yet? No problem! Just give us a quick call at 515-367-4735 or send us an email at mbutler@cityofelkhart.com, and we’ll help you get set up. The link is listed below:
Thank you for your patience while we roll out this new system — we’re here to help every step of the way!
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UTILITY BILLING SOFTWARE CHANGE - SEE ANNOUNCEMENTS FOR INFO
Read MoreElkhart, Iowa is a growing city located between the Ames and Des Moines metropolitan areas.
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